Small Business

Why PPC Ads Don’t Always Work

by Joe B on March 29, 2012

How many times have you clicked a PPC ad for something specific that you were searching for only to be taken to some website’s home page. Once there, you have to search the website for what it was you were looking for. I’ve asked people why they do this with their PPC ad campaigns and they either don’t know or they want visitors to look around their whole website.

Wrong answer! It’s not about you, it’s about your customer. Sending a PPC ad clicker to your home page is akin to having an ad for iPhones in front of your store and then when someone comes in your store and asks “Where are your iPhones?” You say, “They’re here somewhere, have a look around the store. I’m sure you’ll find them.” It’s not good customer service.

When people are searching on the internet (Google, Bing, etc), they are usually looking for something specific. If your PPC ad is for that specific something, they don’t want to click on it and have to start their search all over again from your website’s home page. They want to be taken to a page on your website that is about the specific item they are searching for.

This is not rocket science, folks. You have three seconds to convince someone to stay on your site. Your website visitor decides in that three seconds whether or not she is going to find what she is looking for on your site.

If you are doing PPC ads and you want those ads to be as effective as possible, have a specific landing page tailored for that ad to send the visitor to. Don’t send them to your home page.




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We all use equipment with lithium-ion batteries, cell phones, laptops, tablets, etc. And we have all experienced the battery charge in that equipment not lasting as long as it once did. Even if you don’t use the equipment for a few years and try to charge it, it won’t work.

A number of factors can accelerate battery degradation (see study from Battery University).

Battery Temperature


Permanent capacity loss when
stored at 40% state-of-charge

(recommended storage charge level)


Permanent capacity loss when
stored at 100% state-of-charge

(typical user charge level)

0°C

25°C

40°C

60°C

2% loss in 1 year; 98% remaining

4% loss in 1 year; 96% remaining

15% loss in 1 year; 85% remaining

25% loss in 1 year 75%; remaining

6% loss in 1 year; 94% remaining

20% loss in 1 year; 80% remaining

35% loss in 1 year; 65% remaining

   40% loss in 3 months

By not charging your battery fully, your run time might be a little less, but your battery will last longer. Heat is also a factor in battery degradation. Keep this in mind when recharging the batteries in your equipment.




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Google to Penalize Over Optimized Content

by Christi on March 26, 2012

According to a report by Search Engine Land, the head of Google’s search spam team, Matt Cutts, was asked this question on a recent SXSW panel discussion:

“With so many SEO companies showing up claiming to do SEO, a lot of markets are getting saturated with optimized content…What are you doing to prevent, for example, if you’re looking for something, and the first page is just optimized content, and it’s not what you’re actually looking for? Are you pretty much out of luck if you’re not optimizing your site but it has relevant content? If I’m a mom or pop and I’m trying to optimize a site by myself, I’m going to get beat by people paying thousands of dollars.”

Matt explains that the new over optimization penalty will be introduced into the search results in the upcoming month or next few weeks. The purpose is to “level the playing field,” Cutts said. To give sites that have great content a better shot at ranking above sites that have content that is not as great, but do a better job with SEO.

In an article by our HubSpot Partners, they predict that “If your content is driven by topics, you shouldn’t expect to be penalized when the new algorithm update rolls out, even if you do take the time to search engine optimize that content with keywords and relevant links. If your writing is driven by keywords, however, we predict it’s more likely you’ll suffer some search ranking slips.”

Does that mean that SEO does not matter? Matt Cutts also goes on to add, ”SEO can often be very helpful. It can make a site more crawlable; it can make a site more accessible; it can think about the words users are going to type whenever they come to a search engine to make sure those words are on a page. The same things you do to optimize your return on investment and make sure things spread virally or socially are often the same things that work from a search engine perspective…but there are some people who take it too far. If you’re white hat or doing very little SEO, you’re not going to be affected by this change.”

Also on the panel was Bing’s Duane Forrester, who added, “If you’re not engaged socially, you’re missing the boat because the conversation is happening socially about you and about your content. Those are really important signals for us. Whether you’re involved or not is your choice, but those signals still exist whether you’re in the conversation or not.”

We also know that search engines like fresh content as they have told us in the past. So what does this mean for you and your business?

You must keep delivering fresh, interesting content to the people who are looking for your products and services. Obviously, if you want to rank for a keyword or phrase, those words will have to be included on your site. It seems that people who try to “game” the system make it more difficult for small businesses. Search engine companies like Google and Bing have told us over and over how to use keywords effectively to optimize our content. I’m not sure how they decide what is “over optimized.” The problem, in my opinion, is that search engines are in fact “engines” and they have to decide what to deliver based on something tangible.

The easiest way for a small business to deliver fresh and relevant content is through a blog. Blogging can be time consuming, as can social media, but for today’s small businesses, it appears that they are a must.

What do you think of Google’s announcement?




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Website Design vs. Graphic Design

by Joe B on March 22, 2012

Lately I’ve seen a lot of websites that look good on the surface, but are horrible when you look at their underpinnings (on page SEO). When I ask about this, I am told that the website designer doesn’t do SEO. Really?!

From a graphic design point of view these websites may be stunning. But from a website design standpoint, they are ineffective at best. Graphic design is not website design. Website design incorporates graphic design and much more. It is possible to build a website a hundred different ways and still achieve the same finished look. However, hidden in the code and content can be a website’s inability to be marketed, managed or monitored properly because a designer/developer used poor or dated techniques.

Some of the items that need to be considered when designing a website are:

1. Canonicalization (does www forward to non-www or vice versa [301 redirect])

2. Map 2-3 keywords per page.

3. What is the density of the target keyword on each landing page?

4. Image & Hyperlink Optimization

5. Header Tag Optimization

6. H1 Analysis – Is the target keyword in the H1 for each page?

7. Title Tag Optimization – Is the title keyword optimized?

8. Nofollow – Are non-target words nofollowed on site.

9. W3c Validation

A website is like a house. You can cover up the poor underlying structure with an aesthetically pleasing surface, but you still have a poor structure. Would you buy a house where you knew the underlying structure was in disrepair even though it looked good on the surface?

Ask your website designer if s/he includes SEO with the website. If not, find another website designer.




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SEO for Small Business

by Christi on March 19, 2012

Is SEO part of your internet marketing strategy? Not including SEO in your internet strategy is like spending money on a sleek, beautiful car and then not putting fuel in it. SEO is the fuel for driving traffic to your website. When people are looking for you, you want to make sure they can find you!

As we have discussed, many times, keyword research is an important first step for SEO. But, as we have also seen, search engines really like fresh content. The best way to use the keywords that you have researched is to combine them with fresh content through blogging. Okay, I know that many of you might want to stop reading right there. I’ve seen it on the faces of business owners when I mention blogging. It is true, blogging is not one of the easiest things to do. However, it produces such great results, it is something that you really should consider. Studies show that companies that blog:

  • get 55% more visitors
  • convert 40% more of their visitors into leads
  • have 434% more indexed pages
  • get 97% more inbound links

Those are some pretty powerful numbers. If blogging is so great for helping you get found and convert visitors into leads, isn’t it something that you want consider? Blogging is like super-fuel for your internet marketing. So why aren’t you blogging?

  • “I don’t know what to write about.”
  • “I don’t write very well.”
  • “I don’t have time.”

These are just some of the reasons we hear. However, every business that we have worked with that made the effort to blog, even if it wasn’t that often, has seen good results. Don’t wait, the only way to get started is to take that first step.




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What is the purpose of your website?

by Joe B on March 14, 2012

What’s your website’s purpose? That’s a pretty simple question, but you’d be amazed at the number of people who can’t answer it. By the way, the answer is not to make you more money, but more money may be the result of your website achieving its purpose.

The purpose of your website might be to:

  • Drive customers to your brick and mortar store- this type of website informs visitors of what’s going on at your physical location (sales, special inventory, etc.) in hopes of enticing them to visit your store.
  • Generate leads for your sales force- this is where website visitors fill out forms to get additional information, they then become leads in your sales funnel.
  • Provide a way for customers to shop online- these are ecommerce sites where customers can shop online
  • Provide contact information to potential customers- these are brochure or yellow page websites that provide information to visitors who may be looking for a phone number or address.

Once you decide what the purpose of your website is, you can start measuring your results to see if your website is achieving its purpose. If you aren’t getting the results you need, then you can modify your website.




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Is Your Website Getting Results?

by Christi on March 12, 2012

One of the best things about internet marketing is that it can be measured. You can actually “see” whether or not you are getting results. So, that begs the question: Are you getting results? Surprisingly, many businesses don’t know if their website is really working for them, they just know that it “looks pretty” and that they get “compliments” on it. This is known as the “spray and pray” marketing method – put something up and pray that it will work.

Often times, what makes a website great and what gets results are the things that you don’t see like:

  • Well researched keywords placed in the right places on the site
  • Clear calls to action
  • Well-made landing pages

If you are basing your marketing on how things look on the surface, you may be missing the point. It is like finding a great looking dress or nice looking suit. It may look great on the hanger but once you try it on, you find that it is poorly made. The fabric is shoddy or the fit isn’t right. Just because it looked great, doesn’t mean it will work.

Don’t spray and pray, do it right and get results – which in the case of most businesses, means more leads and customers.

Is your website getting results?




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Monitoring Your Facebook Page

by Joe B on March 8, 2012

Your Facebook page should strengthen existing relationships, and also forge new ones. You will need to closely monitor your Facebook page to understand what you fans want.

Things to Consider:

  • The most frequently used activity for young Facebook users is wall posts.
  • The older Facebook demographic is more interested in using Facebook for themselves.
  • Share original content:
    • 60% of links shared on Facebook are published content.
    • Additional 36% of shares were embedded content.
  • Put like or recommend buttons at the top of the blog article.
    • Community will build up a reputation for the article by “liking” the content.
  • Post articles on the weekend.
    • 51% of American companies block Facebook at work.

Source: HubSpot, The Science of Facebook, 2011

Your Facebook page should be the launching point to your home website, blog, and conversion offers. By encouraging discussions on your Facebook wall, you will be fostering a community in which your newest visitors interact with your most dedicated and loyal customers. In doing so, your existing customers’ excitement to share and interact with your material and page could impact your more casual fans’ decision to purchase your product.




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Formatting Your Landing Pages

by Joe B on February 28, 2012

Donʼt make the mistake of underestimating the importance of a compelling landing page. This is where you can see real results of your website redesign.

An effective landing page:

  • Leaves out any website navigation.
  • Keeps the description of the offer clear, simple, and concise.
  • One company found that they had a 32% conversion rate with a longer description and form field. They cut it down, which brought their conversion rate to 53%.
  • Keep the form above the fold.

To maximize efficiency, consider these questions:

  • How fast can you launch a new landing page?
  • Can one person do it in 15 minutes?
  • What is the cost of experimentation?

Landing pages are where the magic happens. They are the gateway to your conversion offers that create engaged and interested leads. Make sure you can grab their attention with an interesting offer, but also coherently explain what you are offering through the landing page!

Download the free eBook: 7 Steps to Website Redesign Success to see some other vehicles for original content.

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Website Redesign | Content Creation

by Christi on February 27, 2012

It is important to understand that original content is what will generate more traffic. Content creation is a continuous process that must be given priority. A blog is a great way to deliver fresh, new content.
Consider this:
• Blogging results in a 55% increase in website visitors.

• Search engines like fresh content, which will increase your number of indexed pages.

• People like fresh content:
• Companies that blog have 2x as many twitter followers than those that donʼt.
• Companies that blog have 97% more inbound links than those that donʼt.

Original content is your websiteʼs messenger: it will inform your prospects on what you do, and how passionately you do it. With a vast array of formats to create content on, you should always be continuously contributing original content to keep your prospects engaged and constantly interacting with your website.

Download the free eBook: 7 Steps to Website Redesign Success to see some other vehicles for original content.



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